Bangladesh’s healthcare system faces numerous challenges, among which issues related to diagnostic centers significantly impact patients, especially the elderly. Two prominent problems are the cumbersome process of booking appointments and delays in report delivery.1. Difficulty in Appointment BookingDiagnostic centers in Bangladesh often rely on outdated systems for managing appointments, such as manual registers or inefficient phone-based booking processes. These methods are time-consuming and prone to errors, creating significant barriers for elderly patients who may not be tech-savvy or physically capable of enduring long queues at centers. Additionally, the lack of a centralized system means that patients often have to visit centers multiple times just to secure an appointment.2. Delayed Report DeliveryAnother pressing issue is the delay in delivering diagnostic reports. Many centers lack the infrastructure or staff capacity to handle high volumes of tests efficiently. This problem is exacerbated for elderly patients who often require urgent reports for timely treatment. Delays not only cause frustration but also lead to prolonged suffering, as crucial medical decisions are postponed.
Medical care solution developed based on Bangladesh medical services perspectives.70% Patient in Bangladesh appoint doctors in private diagnostic center. Every morning doctor assistance book appointment through phone call. The booking time is 9 am to 10am sometimes they don’t received call or avoid for their hidden benefit. Generally doctor come to private chamber after his official duty hours in hospital. The Chamber time is 4pm to 7 pm.40%-50% of diagnostic center patient come from far way village. If doctors give some health test then it take long hours even they have to return next day only for reviewing reports. So patient face trouble to Book appointment, reviewing reports, waiting long hours for report. This application designed and developed from real life experience. I saw patient pain in waiting hours. It is painful and hard process for a sick and old patient.
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